RAJLO Website & App Disclaimer
Welcome to RAJLO — Jamaica’s First Cashless Transportation Platform.
This Website & App Disclaimer (“Disclaimer”) governs access to and use of the RAJLO websites, mobile applications, software systems, communication systems, and related digital services (collectively, the “Platform”).
By accessing or using the Platform, users acknowledge and agree to the terms of this Disclaimer.
1. Technology Platform Disclaimer
RAJLO is a technology marketplace platform that connects riders with independent third-party transportation providers.
RAJLO:
- Does not directly provide transportation services
- Does not employ drivers
- Does not operate vehicles
- Does not guarantee ride availability
- Does not guarantee uninterrupted service
- Does not control driver behavior or route decisions
- All transportation services are independently provided by third-party drivers.
2. Information Accuracy Disclaimer
RAJLO strives to provide accurate and current information on the Platform.
However, RAJLO does not guarantee that:
- Information is always accurate
- Content is complete
- Information is current
- Pricing is error-free
- Maps are accurate
- Availability information is correct
- Trip estimates are exact
- Technical information is uninterrupted or error-free
Content may contain:
- Errors
- Delays
- Omissions
- Inaccuracies
- Technical issues
- Users rely on Platform information at their own risk.
3. Pricing & Fare Disclaimer
Displayed pricing, fare estimates, wait times, availability estimates, and related information are estimates only.
Actual fares or trip details may vary due to:
- Traffic conditions
- Route changes
- Driver availability
- Mapping recalculations
- Technical adjustments
- Service demand
- Geographic conditions
- RAJLO reserves the right to modify pricing structures and service availability at any time.
4. Service Availability Disclaimer
RAJLO does not guarantee:
- Continuous Platform access
- Continuous ride availability
- Continuous driver availability
- Uninterrupted operation
- Error-free functionality
- Continuous GPS accuracy
- Continuous payment processing
- Continuous mobile network connectivity
- Temporary outages, delays, interruptions, or service limitations may occur.
5. Mapping & GPS Disclaimer
The Platform may utilize third-party GPS, mapping, and navigation systems.
RAJLO does not guarantee:
- GPS accuracy
- Route accuracy
- Navigation accuracy
- Pickup location accuracy
- Real-time location precision
GPS systems and mapping technologies may experience:
- Delays
- Inaccuracies
- Interruptions
- Device limitations
- Mobile network failures
- Users assume all risks associated with navigation or location-related inaccuracies.
6. Third-Party Services & Links
The Platform may integrate with or reference third-party services, including:
- Payment processors
- Mapping systems
- Mobile operating systems
- Cloud infrastructure providers
- External websites
- Third-party communication systems
RAJLO does not control and is not responsible for:
- Third-party content
- Third-party services
- External websites
- Third-party policies
- Third-party outages or failures
- Users interact with third-party services at their own risk.
7. Beta Features & Experimental Services
Certain Platform features may be:
- Experimental
- In testing
- Limited-release
- Beta functionality
- Under active development
Such features may:
- Contain bugs
- Operate unpredictably
- Be modified or removed
- Experience interruptions
- Produce inaccurate results
- RAJLO makes no guarantees regarding beta or experimental functionality.
8. No Professional Advice
Information provided on the Platform does not constitute:
- Legal advice
- Financial advice
- Tax advice
- Insurance advice
- Transportation advice
- Professional recommendations
- Users should consult qualified professionals regarding their individual circumstances.
9. Security Disclaimer
While RAJLO uses commercially reasonable security measures, RAJLO does not guarantee:
- Complete security of the Platform
- Freedom from cyberattacks
- Protection from unauthorized access
- Continuous protection against fraud
- Error-free operation
- Users acknowledge that internet-based systems inherently involve security risks.
10. User Responsibility
Users are responsible for:
- Maintaining accurate account information
- Protecting login credentials
- Evaluating transportation decisions independently
- Using reasonable judgment while using the Platform
- Complying with Jamaican laws and regulations
- Users assume all risks associated with use of the Platform.
11. No Warranty
To the fullest extent permitted under Jamaican law, the Platform and all related services are provided:
- “As is”
- “As available”
- Without warranties of any kind
RAJLO disclaims all express or implied warranties, including warranties relating to:
- Merchantability
- Fitness for a particular purpose
- Reliability
- Availability
- Accuracy
- Security
- Non-infringement
12. Limitation of Liability
To the fullest extent permitted under Jamaican law:
RAJLO, its owners, affiliates, officers, directors, employees, contractors, licensors, and service providers shall not be liable for:
- Technical failures
- Platform interruptions
- Pricing inaccuracies
- GPS inaccuracies
- Data loss
- Service delays
- Lost profits
- Lost opportunities
- Driver conduct
- Rider misconduct
- Third-party failures
- Cyberattacks
- Mobile network failures
- Financial losses arising from Platform use
- Users use the Platform entirely at their own risk.
13. Intellectual Property
All Platform content, including:
- Logos
- Branding
- Interfaces
- Graphics
- Software
- Features
- Systems
- Text
- Designs
- remain the exclusive property of RAJLO.
- Users may not reproduce, distribute, reverse engineer, or exploit Platform content without written authorization.
14. Modifications to the Platform
RAJLO reserves the right to:
- Modify Platform features
- Suspend services
- Remove content
- Restrict access
- Change pricing
- Update functionality
- Discontinue services
- at any time without prior notice.
15. Governing Law
This Disclaimer shall be governed by and interpreted in accordance with the laws of Jamaica.
Any disputes relating to this Disclaimer shall be subject to the jurisdiction of the courts of Jamaica.
16. Disclaimer Updates
RAJLO reserves the right to modify or update this Disclaimer at any time without prior notice.
Continued use of the Platform following updates constitutes acceptance of the revised Disclaimer.
17. User Acknowledgment
By using the Platform, users acknowledge and agree that they:
- Have read and understood this Disclaimer
- Understand that the Platform may contain inaccuracies or interruptions
- Accept all risks associated with third-party transportation services and internet-based systems
- Understand that RAJLO is a technology platform only
- Release RAJLO from liability to the fullest extent permitted under Jamaican law
This document forms part of your agreement with RAJLO. By continuing to use the RAJLO platform you accept this policy as currently published. RAJLO records the version of each policy you accept, with a timestamp, for both parties' protection.